FAQ

Q: How does sizing fit?
Most pieces fit true to size with a relaxed fit. If you’re between sizes, size up if you like a roomier fit. Size down if you enjoy living dangerously.

Q: How long does shipping take?
Orders are typically processed within 2–4 business days.

Q: Do you accept returns?
Yep. If something’s off, we’ll make it right. Reach out within 30 days and we’ll help sort it out.

Q: Will products restock?
Some items may return, others may not. Early drops are intentionally limited.

Q: What does SENZY mean?
It’s the pursuit of aliveness. The feeling you get when you start moving toward the good stuff in life.

Q: Where is SENZY based?
Senzy is based in Newport Beach, California.

Q: Why does this brand feel different?
Because it’s being built in real time by people who genuinely care about quality, details, good design, and making things people actually want to wear every day.

Q: Is this a ski brand?
Sometimes.

Q: Is this a surf, golf or soccer parent on the sidelines brand?
Also sometimes.

Q: So what is it then?
It’s a “grab your favorite hoodie and go do something” brand.

Q: Are the sunglasses polarized?
Yep. Your eyeballs deserve it. 

Q: Why are there mannequins on broomsticks in some of your videos?
Limited resources. Unlimited commitment. Building something from scratch takes creativity.

Q: Are you guys trying to become a huge company?
We’re trying to build things people genuinely love first. The rest can figure itself out later.

Q: Why are you showing the messy behind-the-scenes stuff?
Because building something real is part of the story. The true definition of Senzy.