Shipping policy

Thank you for shopping with SENZY. 

Standard shipping is a flat $8 on orders under $100. Orders of $100 or more receive free standard shipping, applied automatically at checkout. Express shipping is available for $15 and is not included in the free-shipping offer.

Shipping Locations

We currently ship within the United States.

Order Processing

Orders are typically processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or U.S. holidays.

If there is a significant delay in processing or shipping your order, we will contact you by email.

Shipping Rates and Delivery Estimates

Shipping options, rates, and estimated delivery timing are shown at checkout before you complete your purchase. Delivery estimates begin after your order has been processed.

Once a package has been accepted by the carrier, delivery timing is controlled by the carrier and may vary based on destination, weather, holidays, and other carrier delays.

Tracking

When your order ships, we’ll send a shipping-confirmation email with tracking information, when available.

Shipping Address

Please review your shipping address carefully before placing your order. SENZY is not responsible for delays or additional charges caused by an incorrect or incomplete address provided at checkout.

Lost, Damaged, or Delayed Packages

If your package is lost, arrives damaged, or appears to have a delivery issue, contact us at support@senzy.co. We’ll review the situation and work with you toward a resolution.

Returns and Refunds

For information about returns, exchanges, and refunds, please review our Returns & Refunds policy.

Contact

For shipping questions, contact us at support@senzy.co.